Appointments can be made on our website under the tab 'Make an appointment' or call our friendly reception staff. A doctor's referral is only required from our Veteran's Affairs patients (D904), and EPC patients.

Payment Methods Accepted:

Visa, Mastercard, EFTPOS, Cash and Personal Cheque are all accepted forms of payment.  Payments are due at the time of service.  An official receipt will be issued at time of payment.


HICAPS facilities are available at the reception desk.  Please present your private health insurance card to our receptionist before you pay your account.
Payment methods accepted at Physiosport O'Connor in CanberraPayment methods accepted at Physiosport O'Connor in Canberra

Veterans Affairs

Our physiotherapists are approved DVA health care providers. All that is required to access this service, is a referral from your GP (D904), and your DVA Card.

Cancellation Policy

If you are unable to keep a scheduled appointment PLEASE ADVISE US 24 HOURS IN ADVANCE BY TELEPHONE or you may be charged a 50% cancellation fee. This amount can not be recorded on your insurance receipt.

Compensable/Third Party Payers

We do directly bill third party insurers and workers compensation parties provided we have received and verified evidence of your insurance coverage prior to your first appointment.